May 24, 2022

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Troubleshooting Tips to Resolve Not Working Issue

Have you been unable to access the administrative page? If the answer to the question is yes, then you needn’t worry. This little issue can easily be taken care of if you walk troubleshooting steps mentioned in this article. 

But, before you down to the troubleshooting steps, let’s make you aware of the reasons why you’re facing the issue in the first place. Knowing about the reasons will help you in tackling the issue in a much efficient manner. So, without any further ado, let’s get started.

Factors Leading to Netgear Not Working Issue

Here are the topmost reasons why you aren’t able to log into your Netgear Orbi device:

  • Improper hardware configuration
  • Loose cable connections
  • Wrong web address used
  • Outdated firmware of the Orbi
  • Your Orbi Ddvice is the one at fault

Now that you’re aware of the reasons leading to the not working, it’s time to proceed and learn how to troubleshoot the issue. 

Resolved: Netgear Not Working Issue

  1. Check the Power Supply

In order to troubleshoot the not working issue, the first thing that you need to check the power supply. Is your Netgear Orbi router receiving enough power supply from the wall socket? No? Then, make sure it does. 

Verify that the wall socket you’re using is damage-free. Also, the power cable connected to your Netgear Orbi device shouldn’t be loose or worn-out. Otherwise, you’ll end up getting surrounded by technical issues that had no intention of troubling you. 

  1. Use Another Source to Connect the WiFi Devices

Have you connected your Netgear Orbi router and modem wirelessly? And there, you’ve found another reason why you aren’t able to log into your WiFi device. As fascincating as using a WiFi source to connect devices sound, it isn’t a reliable source. 

Therefore, it is recommended that you make use of an Ethernet cable to create a connection between  your Orbi router and modem. If by any chance the cable that you’re using is damaged, make sure that you replace it with a new one immediately. 

  1. Use the Correct Web Address

Most users face issues while trying to perform orbilogin is because they enter the wrong web address while doing so. Are you making the same mistake? Probably yes. Or else you wouldn’t be lurking around here looking for solution. 

Thus, ensure that you’re being extremely careful while entering the default web address of your Netgear Orbi device. If being careful doesn’t work in your favor, then make use of the default IP address of your WiFi device. 

Still no luck with the not working issue? In tha case, continue reading. 

  1. Update the Firmware of the Netgear Orbi

What happens when you forget to update your mobile device? It started operating slowly, right? Well, that’s exactly what you’re going through here. But, not to worry. We’ve got you covered. To fix this issue, all you need to do is, perform Netgear Orbi firmware update.

No idea bout how to do that? Mentioned below are the steps that you need to go through:

  • Log into your Netgear Orbi device. 
  • Go to Settings > Administration. 
  • Enter the model number of your Orbi device. 
  • Now, update the firmware of your device.
  1. Get a New Netgear Orbi Device

If updating the firmware of your Netgear Orbi router still wasn’t able to resolve the issue, then there’s probably something wrong with your device itself. In that case, we recommend you to either the get your original WiFi device fixed or get a new Netgear Orbi.

Wrap Up

On the off chance, if you still feel there’s a chance that you can fix the not working issue, then feel free to get in touch with our highly qualified technicians. They are available 24/7 to assist you.